Costa Rica Blog to open a customer service center in Costa Rica

Posted by Steve Linder on Mon, Dec, 14, 2009 Inc. said it will open a customer service center in Heredia, Costa Rica

The center, according to the Seattle online retail giant (NASDAQ: AMZN) will employ 300 people, with 400 seasonal workers expected to be added during the holiday season.

According to an Amazon statement, the facility will provide primarily phone support with some e-mail support for customers.

"Costa Rica has developed a great infrastructure that meets our needs, and is home to a number of existing customer service centers, which means we'll be able to draw on an experienced talent pool," said Brent Jaye, director of Amazon's North America customer service, in a statement.

Tags: Costa Rica Infrastructure, infrastructure. Economy